favagasz.hu / Information
Terms and Conditions
Terms for the tree-felling, log-cutting and branch-chipping services presented on favagasz.hu. Version: 2026-10-02.
1. The service provider
Service provider: Finomtrade Kft.
The tree-felling aces team consists of Kálmán Kovács and Dávid Kovács. Finomtrade Kft. is the contracting party and issues invoices for the service.
2. Quote requests and formation of a contract
Submitting a quote request does not create a contract. Neither the quote request, the automated acknowledgement nor the copy sent to you obliges Finomtrade Kft. to provide an offer, reserve an appointment, carry out work or enter into a contract. Quote requests may be considered at our discretion and declined. The automated reply only confirms that the message has been recorded. Only your name and phone number are required; all other fields, suggested dates and the garden sketch are optional. They do not constitute a booking. This clause does not affect statutory obligations, in particular those relating to data protection and complaint handling.
The scope, location, feasibility, date, total price including VAT, any additional costs and payment method are agreed separately. A contract is formed by expressly accepting the individual offer. The individual agreement and the information due to consumers are recorded on a durable medium, usually by email. The language of communication for these arrangements is Hungarian.
3. Free tree-felling offer
The offer applies to work confirmed in advance in Budapest District XVII. The provider fells a tree scheduled for removal, or removes a previously specified part of it, for a tree-felling labour charge of HUF 0. The parties agree on the exact free portion of the work before starting. Feasibility depends on the condition of the tree and the circumstances on site.
The offer does not include branch chipping, transport or stump removal. We only carry out additional paid work after the customer's prior acceptance. Ending the promotion does not affect free work already confirmed.
4. Prices and billing
The net rate for branch chipping is HUF 20,000 per hour, with 27% VAT of HUF 5,400 per hour; the gross hourly rate payable is HUF 25,400. Time recording, billing for partial hours, any minimum charge, travel and material handling are agreed separately before work begins. This website does not impose an automatic minimum charge.
The tree-felling price ranges are indicative prices including VAT. The final price depends on the size, condition and surroundings of the tree and the agreed task. Prices do not automatically include transport or stump removal. Additional work and price changes require prior approval. Payment deadlines and methods form part of the individual agreement; Finomtrade Kft. issues an invoice.
5. Conditions for carrying out the work
The customer ensures lawful access to the site, the owner's consent and any required official permits, and provides information about cables, utilities and other known risks. We agree separately on where the cut wood and chips will be left. Work that cannot be carried out safely must not begin; in dangerous weather or unexpected circumstances, we agree on a new date.
6. Changes, withdrawal and termination
You can request a date change or cancellation through the contact form, Messenger or WhatsApp. Individual agreements cannot restrict statutory consumer rights.
For distance or off-premises service contracts covered by Hungarian Government Decree 45/2014 (II. 26.), consumers have a right to withdraw without giving a reason within 14 days of concluding the contract, or to terminate it after performance has begun. The declaration may be sent using the contact method specified in the contract or the website's contact form.
Starting work before the 14-day period expires requires a separate, express request from the consumer; the quote request form does not replace this. Where such a request has been made, termination of a lawfully started service may result in a proportionate charge for the work already performed. Full performance ends the right of withdrawal or termination only where the prior consent and acknowledgement of the loss of that right required by law have been given.
Model declaration: “To: Finomtrade Kft. I hereby exercise my right to withdraw from / terminate the contract for the following service: … Date of contract: … Consumer's name and address: … Date: … Signature (for a declaration on paper): …”
7. Complaints and remedies
Complaints may be submitted through the contact form, Messenger or WhatsApp. The provider gives a substantive written response to written consumer complaints within 30 days. In the event of defective performance, consumers may exercise their statutory warranty rights under the Hungarian Civil Code; these terms do not exclude the provider's liability.
In a consumer dispute, the consumer may contact the conciliation body responsible for their place of residence. The provider cooperates in conciliation proceedings. Contact details of the bodies: bekeltetes.hu. Budapest Conciliation Board: bekeltet.bkik.hu. Consumers may also initiate proceedings before the consumer protection authority or bring an action before a court.
8. Applicable rules
Hungarian law applies, in particular the Civil Code, Act CVIII of 2001 on electronic commerce services, the Consumer Protection Act and Government Decree 45/2014 (II. 26.) . Data processing is described in a separate privacy notice .